We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return or exchange, your item must be in the same condition that you received it - unused with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@suntells.com with the subject 'Returns' and include your order number, name and the reason for the return. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us.
Any further questions regarding returns or policy can be emailed to hello@suntells.com